Frequently asked questions
What's included in your full-service option?
Our full-service buffet catering includes professional servers who arrive early to set up an elegant buffet display, serve your guests throughout the event, continuously replenish dishes, and handle complete breakdown and cleanup. We provide disposable plates, forks, knives, napkins, table linens, and buffet table decorations for events up to four hours. Our team stays attentive to your guests' needs so you can focus on enjoying your celebration.
What's included in partial service?
Our partial service option includes delivery, professional buffet setup with linens and decorations, and disposable serving ware (plates, forks, knives, napkins). Our staff remains on-site throughout your event to monitor the buffet and replenish food as items run low, ensuring your guests always have plenty to enjoy. Guests serve themselves buffet-style while we maintain the presentation and food levels.
What's included with drop-off service?
Drop-off service includes on-time delivery to your venue, disposable buffet setup with wire warming racks and all necessary serving utensils, disposable serving ware (plates, forks, knives, napkins), and basic presentation. We'll ensure everything is ready for you or your staff to serve, with any reheating instructions provided.
Can we taste the food before booking?
Absolutely! We offer tastings in two convenient ways:
- Complimentary sampling: If we're already preparing for another event, you may pick up one complete meal from that day's menu for you and your decision-making team to sample at your convenience.
- Custom tasting appointment: Schedule a personalized tasting where you select specific menu items you're considering for your event. This allows you to experience exactly what you're planning to serve. (Fees apply - please contact us for details and scheduling.)
How far in advance should we book?
We recommend booking 2-3 weeks in advance for most events to ensure availability and allow adequate planning time. However, we understand that special occasions sometimes arise on shorter notice, and we're happy to accommodate rush requests when our schedule permits. Popular dates (holidays, wedding season weekends) book quickly, so earlier is always better!
How do we book Divine Catering & Events?
Booking is simple! Once you've selected your menu and service option, we'll provide a detailed contract and invoice. A 25% deposit is required at the time the contract is signed to secure your date. No date will be held without a deposit unless prior arrangements have been made with management. The remaining balance is due one week before your event.
What forms of payment do you accept?
We accept multiple convenient payment methods:
- Cash
- Check (made payable to Divine Catering & Events LLC)
- Credit/Debit cards
- CashApp ($divinecatering)
- Venmo (@dabriah-rice)
- Bank transfers (contact us for details)
What are your minimum order requirements?
Drop-off service requires either 50 guests minimum or a $750 minimum order total. Full-service and partial service events have minimum staffing requirements based on guest count. Pick-up orders have no minimum. Contact us to discuss your specific event needs!
Do you accommodate dietary restrictions and food allergies?
Yes! We're experienced in accommodating various dietary needs including gluten-free, vegetarian, vegan, and common food allergies. Please inform us of any dietary restrictions when discussing your menu, and we'll work with you to ensure all your guests can enjoy delicious food safely.
Can you provide food for events outside of Dayton?
Yes, we deliver throughout the greater Dayton area and surrounding communities. Delivery fees are calculated based on distance from our kitchen facility. Contact us with your event location for a specific quote.
What if we need to change our guest count?
We understand that guest counts can fluctuate! Please provide your final headcount one week prior to your event when the balance is due. This allows us to prepare the appropriate amount of food and ensure we have adequate staffing for your event.
Do you provide beverages?
We can coordinate beverage service for your event including tea, lemonade, coffee, and other non-alcoholic options. Please discuss your beverage preferences during menu planning. (We do not provide alcoholic beverages, but can recommend trusted vendors if needed.)
What happens if we need to cancel?
We understand that unexpected circumstances arise. Please refer to the cancellation policy outlined in your contract. We recommend reviewing this carefully before signing. Generally, deposits are non-refundable, but we'll work with you to find solutions when possible.
Can you handle special themed events or custom menu requests?
Absolutely! We love bringing creative visions to life. Whether you're planning a themed party, cultural celebration, or have specific family recipes you'd like incorporated, we're happy to discuss custom menu options. Our culinary team can adapt our Southern-style specialties or create entirely new dishes to match your event's theme.
Do you offer tastings for large corporate events or weddings?
Yes! For larger events and weddings, we highly recommend scheduling a custom tasting appointment. This ensures you experience exactly what your guests will enjoy and allows us to refine any details. Contact us to schedule your personalized tasting experience.
What areas do you serve?
We're proudly based in Dayton, Ohio, and serve the greater Dayton area and surrounding communities. If your event is outside our typical service area, please contact us - we're often able to accommodate special requests!
How do you ensure food safety and quality?
Food safety is our top priority. Our kitchen facility meets all commercial health standards, our staff is trained in proper food handling, and we maintain strict temperature controls during preparation, transport, and service. All food is prepared fresh using quality ingredients, and we follow all local health department guidelines.
Still have questions?
We're here to help! Contact us at [phone] or [email], and we'll be happy to answer any questions about our services, menu options, or your upcoming event.